BPR

|business process management|BPM|process simulation|real-time management The particular application is concerned with a business case demonstrating how America Online, the world leader content provider for Internet, employed BPM principles to justify a technology initiative for transforming the process of handling employee expenses and vendor invoices.


FirstSTEP is a comprehensive BPM tool giving business people the power to design, document, analyze, refine, incrementally improve and make a clear business case for process change.


Different phases of BPM are supported by a comprehensive set of FirstSTEP
tools. These include:

  • FirstSTEP Designer: To model, simulate and analyze business processes

  • FirstSTEP Viewer: To distribute, validate and test models

  • FirstSTEP Charter for Visio®: To create process models

  • FirstSTEP Designer for Unicenter® TNG?: To monitor business processes.






BPR |
business process management | process modeling | BPR | business process | document management | BPM | content management | ISO-9000 | Six Sigma | knowledge management | ITIL | process management | process mapping | business process reengineering | process simulation | real-time management |